Customer Service

Home » Customer Service

Customer Service

  • Pick up & delivery of products with 30 miles of our location
  • Evaluation of client for specialized products
  • Follow-up with physicians (progress and compliance)
  • Product and technology training for physicians and therapists
  • Loaner products while client's product is in for service
  • Labor to build or assemble and test sophisticated mobility equipment
  • Accepting assignment
    • Accepting full payment at the “maximum allowable charge” rate
    • Billing of primary or secondary payer sources
    • Rework of denied claims

Our Goal
To provide personal service to its clients throughout the buying process, from the initial contact to delivery and onto the warranty and maintenance phase. Courtesy and respect will be standard for all customers.